Privacy Policy

Nucleus Foundation (“we”, “us”), as the Asia Tea Alliance Secretariat, is responsible for the personal information collected through nucleus.lk/nexus for ATA event registration.

We collect the information you provide when registering or contacting us, including your name, contact details, organisation, country, registration details and payment references. Information required to complete your registration will be identified on the form.

We use this information to manage your registration, process payments and refunds, issue tickets, arrange event participation, respond to enquiries and send information about the event you have booked. We also use relevant records for accounting, legal requirements and fraud prevention.

Payments are processed through PayHere. We receive transaction details needed to confirm payments and manage refunds, but do not store your full card number or security code. PayHere handles payment information under its own Privacy Policy.

We share only the information needed with authorised event staff and service providers supporting registration, payments, website hosting and event delivery. We may also disclose information where required by law. We do not sell your personal information.

We will obtain your permission before sharing your contact details with other delegates or sponsors for networking or marketing. Promotional messages about future events will be sent only if you opt in, and you may unsubscribe at any time. Essential messages about your existing booking will continue.

We take reasonable measures to protect your information and restrict access to those who need it for their work.

We retain personal information only for as long as needed to manage the event, resolve enquiries or disputes, and meet accounting and legal obligations. Information no longer needed will be securely deleted or anonymised.

You may contact us to request access to, correction of or deletion of your personal information, or to withdraw consent where we rely on it. Some records may need to be retained to meet legal obligations. Withdrawing information needed to fulfil your booking may affect our ability to provide the service.

For privacy enquiries or requests, email secretariat@asiateaalliance.org.

We may update this policy and will publish any changes here with a revised date.